Canningvale Member’s Exclusive – 65% Off Luxury Egyptian Towel Packs & Super Soft Decorator Mats is available only until Tuesday 22nd 22nd September 2015 – while stocks last! Enter code PACK65 at checkout to receive your discount.
Canningvale Australia Ltd stand by its products, which is why they guarantee all products against manufacturing faults for a period of 5 years from the date of purchase. If its products are found to have a manufacturing fault within that time, Canningvale will assess the goods and, should the goods be deemed faulty, provide either a replacement product or a full refund (less postage and handling). Should the faulty product be unavailable or sold out, a similar replacement will be offered.
Please note that this 5 Year Warranty does not cover the fair use wear and tear that home ware products generally undergo. They are also unable to warrant breakable items, such as Bathroom Accessories, against breakages that are outside of the fair use of a product.
To have the benefit of the warranty, you must register by filling in and submitting the Warranty Registration Form found here, within 30 days of purchase. The period in which a manufacturing fault must appear in order for you to be entitled to claim is 5 years from the date of purchase. You must also make a claim, and the claim must be received by them, within that same period in order to have your claim accepted.
If you have purchased via the Canningvale online store, you are automatically registered for the 5 Year Warranty. Externally branded products, such as the entire “Toys” range, are exempt from the Canningvale 5 year warranty. These products are covered by their individual brand warranty, terms and conditions.